1hero - Most advanced AI email agent for e-commerce

1hero provides everything you could need from an e-commerce customer service team. It automatically responds to all customer messages across all support channels. This was especially useful when our company expanded to Europe and needed multilingual support— we didn't have to hire a single customer service agent. I can instruct 1hero just as I would a human customer support team. It's a game-changer, replacing many customer service agents for me.

Yet most functional email integration for e-commerce customer service. Fetches incoming emails and autonomously generates replies by pulling relevant details from your e-commerce platform. Connect your Facebook and Instagram accounts and 1hero will respond to your customers instantly. Enable replies in comments for more inclusive customer support. Boost conversions with our AI-driven ChatBot that learns from your help center and website content, providing users with instant support. Never keep your customers waiting. Our intelligent virtual assistant (IVR) will respond to phone calls, take notes and if needed escalate to supervisor. One click setup. Order management. Refund automation. Shipping label generation. Multi-store support. Generates tailored responses by understanding past interactions across all support channels. If there's uncertainty, it promptly connects with you through your chosen messenger for next steps. Lightning-fast customer support with 1hero. Don't keep your customers waiting. Draft mode or Full Auto Mode: Choose the one best tailored for your business. You can easily switch between them later.